Manager IT India

Basic Information

Country

India

State

Maharashtra

City

Pune

Date Published

01-Dec-2021

Job ID

32408

Travel Amount

up to 10%

Description and Requirements

The R&D Mainframe Operations Manager reports to the Director of Common Services and works directly with the Release Engineering and Technical Services managers. The role includes managing all daily activities of a team of IT administrators including monitoring, tracking, reporting, and problem resolution for mainframe systems, security, and customer facing product & maintenance delivery.  This includes automation activities and optimizing the team’s 24x7 incident response and post-mortem/Root Cause analysis activities.

This role has a particular focus of staff career development.  A major objective of this team is to develop new in career staff for opportunities throughout the IZOT organization. It is essential that this role seek out and identify potential opportunities.

Qualifications
  • Minimum 5 years IT/R&D leadership, Strategic planning, Project Lead, or Project Manager
  • Positive management and leadership style that empowers others to want to do great things.
  • Strong commitment to teamwork. Proven coaching, mentoring, and team-building skills.
  • Proven leadership, performance management, career development, planning, execution, scheduling, and negotiation skills.
  • Ability to work effectively with global and culturally diverse departments and groups.
  • Characteristics: Professional, organized, high energy, strong technical aptitude, diplomatic, decisive, independent, flexible, detail oriented, problem-solver, self-starter, driven, a team advocate.
  • BMC IZOT product awareness, with AMI OPS knowledge being highly desirable.
  • Ability to mentor team members on new and emerging technologies.
  • Ability to address difficult issues, make tough decisions, and communicate constructive feedback.
  • Strong ability to acquire, synthesize, and present technical information using a variety of effective presentation skills.
  • Ability to become proficient with the products your team works with.
  • Excellent (written and verbal) communication and interpersonal skills.
  • Ability to effectively present ideas in a variety of presentation media.
  • Willingness to accept responsibility and accountability.
  • Proficiency with MS Office Suite: Outlook, PowerPoint, Excel and Word.
  • Familiarity with JIRA and Confluence desirable.
From core to cloud to edge, BMC delivers the software and services that enable over 10,000 global customers, including 84% of the Forbes Global 100, to thrive in their ongoing evolution to an Autonomous Digital Enterprise.
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