Manager - Datacenter

Basic Information

Country

India

State

Maharashtra

City

Pune

Date Published

10-Aug-2021

Job ID

30939

Travel Amount

None

Description and Requirements

BMC Software – The Multi Cloud Management Company

From core to cloud to edge, BMC delivers the software and services that enable over 10,000 global customers, including 84% of the Forbes Global 100, to thrive in their ongoing evolution to an Autonomous Digital Enterprise.

Position Requirement:

·       Manage regional and Global Data Center operations

·       Receive shipments, keep track of inventory, install hardware, perform upgrades and do routine break/fix tasks.

·       Audit and maintain consistent rack layouts, RMA hardware and work with systems engineers to provisioning.

·       Perform installation and ensure effective layout of all tools & cabling as per industry practices.

·       Oversee capacity planning, perform power audits, and ensure appropriate supply of power to all equipment’s.

·       Manage all malfunctioning equipment’s and perform preventative and corrective maintenance on equipment’s to avoid outages.

·       Maintain standards of service levels at all times, ensure response with timeframe and manage all available services.

·       Use knowledge & expertise to contribute to process improvement.

·       Comfortable working in rotational shifts.

·       Work with Change & Incident Management Tools.

·       Strong verbal and written communication skills are required for interaction with a global team.

·       Work independently with minimal supervision, normally receiving minimal instruction on day-to-work activities.

·       Works on problems of diverse scope where analysis of data requires thorough evaluation.

·       Demonstrates good judgment in selecting methods and techniques for obtaining solutions.

·       Use skills and experience to identify and resolve a wide range of issues in practical and imaginative ways.

·       Assess and communicate risks based on complexity, resource, and timeline constraints.

·       Ability to work in cross functional teams and influence the outcome.

Primary Responsibilities:

·       Provides leadership for those involved in the development, design, and optimization of one or more information technology and systems functions supporting company business processes and technical information systems platforms. 

·       Responsible for the planning, implementation, and operation of the company's information technology strategy.

·       Includes the selection of information systems hardware and software to support internal business processes. Coordinates delivery of services to user groups and ensures IT service is uninterrupted.

Experience/ Qualifications:

·       EDUCATION AND EXPERIENCE: Bachelor’s degree or equivalent work experience.

·       KNOWLEDGE, SKILLS, AND ABILITIES: Responsible for employees within a single department, region, or team.  Understands overarching business goals and determines the best employee(s) to complete them. 

·       Manages, provides guidance to, and has accountability for employees successfully completing goals and assignments. 

·       Makes decisions grounded in policies and procedures which are typically reviewed by senior management.  Typically has authority to make personnel decisions and manage a budget.


From core to cloud to edge, BMC delivers the software and services that enable over 10,000 global customers, including 84% of the Forbes Global 100, to thrive in their ongoing evolution to an Autonomous Digital Enterprise.
It is the policy of BMC Software to afford equal opportunity for employment to all individuals regardless of race, color, creed, sex, age, sexual orientation, national origin, disability, ancestry, citizenship status, political affiliation, religion, gender, transgender, gender identity, gender expression, marital status, status as a parent, disabled veteran or status as a protected veteran, genetic information or other factors prohibited by law, and to prohibit harassment or retaliation based on any of these factors.

If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.