Manager - Instructional Designer

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Description and Requirements


"At BMC trust is not just a word - it's a way of life!" 

We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud!  

We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation! 

The Worldwide Sales Enablement team is responsible for developing trainings, managing the execution of consistent global strategies, programs, and methods which technically and professionally enable the Sales and Solution Partners to successfully and reliably implement BMC solutions in the marketplace.

This position is for a Manager - Instructional Designer on the Worldwide Sales Enablement team. You should have a creative vision and should be able to align the instructional design initiatives so that the business goals are achieved. You should possess good analytical skills and should be totally customer centric. You should seek the opinion of other team members, respect their advice, and should be able to motivate them to achieve quality work within the given timelines. Effective time management and organization skills are a must. Demonstrated leadership skills are essential to manage a team of instructional designers.

Primary Roles and Responsibilities

  • You will lead and manage a team of instructional designers, providing vision, direction, guidance, development, coaching, and support to ensure the delivery of high-quality learning experiences and solutions.
  • Strong people management and project management skills, with the ability to effectively allocate resources, manage individuals/team, track progress/performance and proactively solve problems, and meet deadlines.

             You will collaborate with various executives, SMEs, stakeholders and consultants and lead review meetings.

             Provide thought-leadership on ID approaches and recommend solutions for internal training for employees globally.

             Continuously review feedback and data and assess the effectiveness of the learning experience and solution design to make improvements.

             Stay up-to-date on industry trends, tools, and best practices in ID and incorporate innovative approaches into our learning experiences and solutions while inspiring others to do the same

             Mentor, coach, and develop others on ID approaches and adult learning methodologies

             Demonstrate strong writing and communication skills and the ability to interact across levels.

             Demonstrate strong interpersonal and team-building skills.

             Possess a flexible work style and be able to work beyond the normal schedule during peak periods in order to meet deadlines.

             Work effectively, with minimal day-to-day supervision, and within a team environment to significantly contribute to the success of the team.

             Possess a customer-centric & innovative mindset and a desire to take on tough and challenging projects.

             Experience in corporate environments and navigating matrixed organizational charts working closely with global teams in various geographies.

             Proactively investigate and mitigate risks, coordinating with team members and others to resolve issues, and escalate issues as necessary.

             Foster a collaborative and innovative team culture, encouraging creativity and excellence in ID.

             Support the vision and values of the company through role modeling and encouraging desired behaviors.

             Participate in various company initiatives and projects as requested.

Desired Qualifications (Knowledge and Skills)

             2+ years of demonstrated experience managing ID team(s), and/or a content development team designing multi-modal learning solutions

             8+ years in an ID role and/or related role(s), preferably in a SaaS or technology environment

             Ability to independently and effectively multitask in a dynamic matrix environment and participate, contribute and lead multiple efforts with stakeholders across the globe.

             Ability to travel as required building product/solution skills and acting as an instructor when necessary.

             Proficiency in MS Office (PPT, Word, Excel), Adobe Captivate, Camtasia, Articulate 360 and Vyond (formerly Go Animate), Adobe Creative Cloud. Strong video creation, editing and publishing skills are highly valued.

             Cross-Functional/Deliverable focus – Reporting & Data Analysis, Knowledge Management, and Customer-facing Collaterals.

             Ability to effectively communicate up and down the organization and with liaison partners.

             Good to have knowledge of Data Center fundamentals (role of servers, network, applications, databases, etc.) and SaaS.

             Experience with latest learning methodologies such as microlearning, game-based learning and VR/AR will be desirable.

Special Qualifications (Optional)

             Sales, technical or best practices experience in any one of the BMC Products and Solutions.

             Experience with basic sales skills and the profession of sales knowledge a plus.

             Proven experience developing courseware, training materials, technical content, including development of hands-on labs, using instructor led workshops and/or classrooms as well as virtual learning environments like web-based training, online, instructor led online, etc.

             Experience with Artificial Intelligence (AI) tools for enablement will be a huge added advantage

Our commitment to you! 


BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU! 


If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas! 


BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender,  gender expression,  gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran.  If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.


BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.
At BMC we believe in pay transparency and have set the midpoint of the salary band for this role at 3,315,400 INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs. 

The salary listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits.

We are committed to ensuring that our employees are paid fairly and equitably, and that we are transparent about our compensation practices. 


Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to know more and how to apply.

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