Lead SQA Engineer

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Description and Requirements

Lead SQA Engineer

Exp: 8-10+ years

Product Profile:

·       BMC Helix Business Workflows is a cloud-native case management application for all lines of business. It provides services to employees in a scalable, managed, and automated way. Built on BMC Helix Innovation Suite, it provides the ability to create automated workflows without writing code and tailor the user interface to meet the organization's need.

·       BMC Helix for CSP is Service Assurance for CSP is the IT service management platform for the telecommunication service providers.

Quality :

·       Learning the purpose, features and use cases of the product to be tested. 

·       Design test plans and strategies for functional and non-functional validation.

·       Experience in manual testing – identifying scenarios, writing test cases, test execution, defect management, etc

·       Work with Developers and other Quality Assurance team members for validation of product functionality, via manual or automated execution of test cases 

·       Write test automation scripts using automation framework for regression testing. 

·       We are targeting as much as possible automation of test cases so that testing becomes repeatable, and the QA Engineer can focus on maintaining and evolving the test suite and the scripts associated 

·       Track all discovered issues and defects, and validate fixes provided by developers 

·       Document test results 

Skills :

·       Selenium 

·       Automation in Java Scripts or proven experience and competency in a similar and contemporary testing environment 

·       Proficient in API automation using core Java

·       Cypress, Typescript and rest assured experience.

·       Deep knowledge in postman API tool

·       Good knowledge on core Java

·       Proficient in locator finding techniques – CSS selector, xpath, etc.

·       Experience in building the automation framework

·       Should have experience automating application on different Angular versions (12 or higher)

·       Revision control systems (pretty much any will do e.g. GIT, PERFORCE) 

·       Basic Linux system administration (OS configuration & maintenance) 

·       Basic Windows OS administration (Services, permission schemes, troubleshooting)

·       Kubernetes and Rancher based deployment

·       GIT repository 

·       TestTrack, JIRA tools.

Experience/ Qualifications:

·                Bachelor’s degree in computer science or related disciplines preferred

·                Good written and oral communication skills in English.

·                Experience working in an agile development environment and tools is required

·                Experience in diagnosing and troubleshooting technical issues. 

·                Excellent communication and interpersonal skills.

·                Focus on customer satisfaction with the ability to provide problem resolution in a timely manner.  

·                Quickly develop working knowledge of many products and integrations. 

·                Coordinate effective problem isolation across multiple product teams 

·                Experienced in bug fixing and testing the fixes in various environments and for various releases

Added Advantage:

·       Experience on the Protractor/Cypress automation framework

·       knowledge in Remedy server and service management application

·       ISTQB certified tester with Advance Test Analyst certification

·       Understanding of the wider enterprise software space and its users 


From core to cloud to edge, BMC delivers the software and services that enable over 10,000 global customers, including 84% of the Forbes Global 100, to thrive in their ongoing evolution to an Autonomous Digital Enterprise.
It is the policy of BMC Software to afford equal opportunity for employment to all individuals regardless of race, color, creed, sex, age, sexual orientation, national origin, disability, ancestry, citizenship status, political affiliation, religion, gender, transgender, gender identity, gender expression, marital status, status as a parent, disabled veteran or status as a protected veteran, genetic information or other factors prohibited by law, and to prohibit harassment or retaliation based on any of these factors.

If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.