Basic Information

Country

India

State

Maharashtra

City

Pune

Date Published

27-Apr-2023

Job ID

37059

Travel Amount

None

Description and Requirements

#LI-DN1

"At BMC trust is not just a word - it's a way of life!" We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud!  We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation! 

returnship know more and how to apply.

BU Description

We are Technology and Automation team that drives competitive Advantage for BMC by enabling recurring revenue growth, customer centricity, operational efficiency, and transformation through actionable insights, focused operational execution, and obsessive value realization.

About You

• You like to develop, design, and deliver solutions that deliver sustained business value from our and associated solutions

• You enjoy working cross-functionally across Sales, Marketing, Operations, and IT organizations for supporting the customer success organization

• You’re a team player and believe in building synergies across BMC to create/continually evolve one integrated customer journey.

• You like to innovate, and have a passion for solving business problems, to continuously improve our quality of service

• You have a passion for development, and challenge yourself to learn new things

Key Responsibility/Role Expectation

• Provide overall programming and technical support for BMC’s Marketing Automation system.

• Perform day-to-day system maintenance and configuration to the Marketing Automation tool.

• Act as the first line of defense for proactive system monitoring (check daily reports and failed calls), as well as reactive problem resolution management.

• Execute unit testing and support user acceptance testing for programs written in Eloqua.

• Update field integrations between Marketing Automation, SalesForce.com CRM and CMS as needed.

• Implement programs to populate/cleanse data fields as needed.

• Work closely with key internal stakeholders and Salesforce.com CRM team to develop customized reports to validate data loads and lead flow.

• Assist in the creation of dashboards that meet the specialized needs of end-user marketing clients to facilitate quick insights to further improve future campaign performance.

• Help drive execution of deliverables.

Professional Experience

• Minimum of 4+ years of Administration experience with Oracle Eloqua/Marketo/HubSpot/SFMC and different facets of Marketing Cloud Products are a plus.

• Salesforce.com implementation and administration experience.

• Ability to learn quickly in a dynamic environment and deliver on commitments in a timely manner.

• Ability to handle multiple projects simultaneously while meeting deadlines.

• Ability to extract and analyze data out of Oracle Eloqua and salesforce.com for troubleshooting and reporting.

• Analytical skills, to critically evaluate the information gathered from multiple sources, and reconcile conflicts.

• Proven ability to communicate and build long term relationships with a diverse set of cross-functional business partners with a customer-oriented focus.

• Preferred: Oracle recognized certification Oracle Marketing Cloud E10.

Our commitment to you! • BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU! • If after reading the above, You’re Unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas! It is the policy of BMC Software to afford equal opportunity for employment to all individuals regardless of race, color, creed, sex, age, sexual orientation, national origin, disability, ancestry, citizenship status, political affiliation, religion, gender, transgender, gender identity, gender expression, marital status, status as a parent, disabled veteran or status as a protected veteran, genetic information or other factors prohibited by law, and to prohibit harassment or retaliation based on any of these factors. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

Min salary

1,380,375

Max salary

2,300,625