Lead Business Analyst - Mexico

Basic Information







Date Published


Job ID


Travel Amount

up to 10%

Description and Requirements

A high-tech company like BMC demands a modern analytics ecosystem that is secure, reliable, and easy to use. As part of the Information Services & Technology (IS&T) organization, the Enterprise Business Intelligence team enables an information-rich culture for all 6,000+ BMC employees, from executive dashboard users to content owners to departmental data scientists.  

We do this with a modern business intelligence ecosystem that combines the best of a centralized enterprise data warehouse and technologies with departmental data and self-service development. We are aided by industry-leading technologies, including MicroStrategy, Informatica, Snowflake, Alteryx, and Data Robot.  

The BI team is comprised of 20+ experts (and growing) in BI application engineering, data engineering, enablement, data science, and data testing. We do the hard work of data integration, schema development, and application architecture, so that business users can spend more time deriving insights from their data. 

Primary Roles and Responsibilities: 

As an integral member of the Business Intelligence team, the Lead BI Business Systems Analyst ensures that the BI team is delivering the right solutions to business problems, and that business users realize the most possible value from these solutions. A consultative partner rather than an order-taker, the BI Enablement team bridges the gap between technical developers and business subject-matter experts. This requires not only fluency in both technical jargon and business lingo, but also a thorough understanding of how mounds of data become specific business insights.  

The Lead BI Business Systems Analyst is considered by IT colleagues and business partners to be a go-to expert in analysis, data discovery, data visualization, dashboard design, requirements elicitation/requirements gathering, and data-driven application design. They are also a savvy communicator, capable of confidently delivering – and empathetically receiving – the right messages in multiple vocabularies, from technical to functional; multiple formats including written, verbal, and visual; and with people at multiple organizational levels, from individuals to VPs.

Although the Lead BI Business Systems Analyst will often be the only BI Enablement team member on a typical BI project, they may sometimes be called upon to lead a large project with one or more peers. The ideal candidate can comfortably flex between leading, following, or working solo on projects as needed.  

The Lead BI Business Systems Analyst is responsible for a wide array of activities, including:  

• Representing the product owner in the design, development, implementation and support of mission-critical enterprise BI reports and analytical solutions. Guide BI application developers and data engineers on the translation of business requirements into technical specifications and development of data sources, reports, and dashboards. 

• Partner with business SMEs to elicit requirements to meet business needs, and decompose them into documented agile user stories. This may include guiding business users in best practices, recommending options they did not know to ask for, and asking follow-up questions to understand the underlying business problem.  

• Develop wireframes, prototypes, and working analytical solutions using designated BI development tools, potentially leveraging multiple reports and data sources. 
• Serve as BI SME and primary point of contact to the business for an assigned set of subject areas.  

• Manage the relationship between the BI team and key business stakeholders in assigned subject areas, including regular meetings to discover upcoming projects and potential requirements.  

• Own the BI team maintenance backlog for assigned subject areas. Work with business stakeholders to prioritize backlog items within the subject area, and advocate on behalf of the business to ensure that high priority user stories are estimated, groomed, and delivered within the timelines committed.  

• Actively engage in agile ceremonies and processes, including scrum meetings, sprint planning, release planning, and backlog refinement.  

• Facilitate user acceptance testing (UAT) of IT-developed solutions in both maintenance and project settings. Guide business users as needed on data validation techniques. Work with the BI development team to triage issues that arise during UAT, and follow these issues through to their logical completion.  

• Provide training and consultation to business users for self-service creation of ad-hoc reports, dashboards, mobile applications, and analytical solutions.  

• Actively participate in the discovery and prioritization of BI Enablement team goals, and ensure the completion of these goals. These goals typically involve the design and implementation of technology best practices, guidelines, and repeatable processes. 

• Develop a personal training plan to continuously sharpen skills, both technical and functional, taking at least 80 hours of training annually.  


• Strong experience in data analysis 

• Experience in design and development of analytical solutions including reports, dashboards, data visualization, and self-service analytics 

• Strong understanding of SQL programming and the ability to write SQL statements of moderate complexity 

• Strong knowledge and experience using schema-based analytical platforms like MicroStrategy, Business Objects, OBIEE, Cognos (MicroStrategy is preferred) 

• Strong knowledge and experience using data visualization tools like MicroStrategy, QlikView, Tableau, Domo, PowerBI (MicroStrategy is preferred)  

• Understanding of data preparation and integration concepts; experience with related products such as Alteryx, Informatica, SSIS, or Pentaho are a plus 

• Detailed knowledge of data warehouse architectures and dimensional modeling  

From core to cloud to edge, BMC delivers the software and services that enable over 10,000 global customers, including 84% of the Forbes Global 100, to thrive in their ongoing evolution to an Autonomous Digital Enterprise.
It is the policy of BMC Software to afford equal opportunity for employment to all individuals regardless of race, color, creed, sex, age, sexual orientation, national origin, disability, ancestry, citizenship status, political affiliation, religion, gender, transgender, gender identity, gender expression, marital status, status as a parent, disabled veteran or status as a protected veteran, genetic information or other factors prohibited by law, and to prohibit harassment or retaliation based on any of these factors.

If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.