DBaaS Director

Basic Information


United States





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Description and Requirements

Architect – R&D/Director  - DBaaS

BMC, a global leader in IT solutions for the Autonomous Digital Enterprise, is going through fast-paced, transformational changes to offer its customers the next generation of AI-based SaaS experience for all its products. 

 We are looking for a Databases as a Service Architect/Director  to design and lead our next-generation Cloud Infrastructure for operating 10’s of 1000’s of databases (Postgres & SQL Server) at scale. You will be working closely with the DBA team, product engineering teams, DevOps, Infrastructure team and other architects. Our underlying database’s Reliability, Performance, Scalability, fault tolerance and Availability are the most critical factors to ensure all our SaaS products provide better customer experience. 

 Core Responsibilities: 

  • leveraging BMC internal Products and Opensource stacks.
  • and built Runbooks & Runbook automation.
  • Develop SRE runbooks & Runbook, self-service playbooks for the Helix SaaS Databases.
  • Collaborate with a multi-functional team to define and deliver on DBaaS SLAs
  • Prioritize DBaaS DevOps requirements, influence roadmap and strategy, and drive impact with the rest of the business partners
  • Embrace an agile culture, focusing on incremental milestones towards achieving a broader vision
  • Build a true DevOps, SRE, and automation culture for DBaaS

Preferred Qualification:

  • 15+ Experience in DBA operations and automation with a demonstrated track record of technical innovation and leading technically diverse teams
  • 6+ years’ experience in cloud Infrastructure at a high transaction volume consumer or enterprise business. 
  • Validated thought leadership and rapid delivery DevOPs
  • Prior experience working in a globally distributed organization
  • You have led a large team, developed an efficient and DevOps / SRE engineering team for five years, and grown talent
  • You possess a strong background in running internet-scale cloud-based production systems with at least one of the top public cloud platforms (AWS/Azure/GCP).
  • You have a proven track record in building and running production system utilizing microservices and distributes systems architecture at scale
  • Working understanding system monitoring tools and technology
  • Experience with monitoring and observability to proactively predict failure logging and monitoring tools ELK, Prometheus, Kibana, and Grafana a plus.
  • experience with CI/CD pipelines and DevOps tools such as Jenkins, Docker, Git, Kubernetes, Terraform, and Ansible
  • You have a passion for collaborating cross-functionally & cross-product to identify and own the RCA and mitigation plan and reduce MTTR
  • Hands-on experience with Agile-scrum methodology and test-driven development
  • Excellent interpersonal skills and multi-functional organizational ability to influence others
From core to cloud to edge, BMC delivers the software and services that enable over 10,000 global customers, including 84% of the Forbes Global 100, to thrive in their ongoing evolution to an Autonomous Digital Enterprise.
It is the policy of BMC Software to afford equal opportunity for employment to all individuals regardless of race, color, creed, sex, age, sexual orientation, national origin, disability, ancestry, citizenship status, political affiliation, religion, gender, transgender, gender identity, gender expression, marital status, status as a parent, disabled veteran or status as a protected veteran, genetic information or other factors prohibited by law, and to prohibit harassment or retaliation based on any of these factors.

If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.