Software Development Director - AIOps

Basic Information


United States



Date Published:


Job ID:



up to 10%
This role can be based remotely in United States 

Description and Requirements


"At BMC trust is not just a word - it's a way of life!" 

We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud!  

We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation! 

Fortune 500 companies are struggling to stay ahead of the tsunami of security activities needed to proactively secure their IT infrastructure. The risk to their business is huge.

As the industry leader in applying AI technologies to IT operational challenges, BMC is in a unique position to address this issue. We specialize in operational analysis, real-time remediation, and automation of vastly complex telecom and IT systems.

We're looking for a Software Development Director to help us embed Generative AI into our ecosystem of products and enable Fortune 500 companies to secure their infrastructure against evolving threats at a velocity that is faster than humanly possible.

In this role, you will lead a team of developers and QA Engineers and guide them through the GenAI world. You will advise on how to implement GenAI in our products and lead this implementation. So, if you are a people leader, with experience in Generative AI, a high level of learning agility, and a clear desire to make their mark on the IT industry – this is the role for you!

Primary Roles and Responsibilities:

  • Establish and maintain a high-performing and highly engaged engineering team consisting of 10-12 developers and QA engineers.
  • Deliver great products at high velocity and increase that velocity over time.
  • Serve as the coach, mentor, and conductor of the individuals in this team, by growing their skills, and by finding and leading continuous process improvements.
  • Work closely with an ecosystem of product managers, customers, vendors, and internal stakeholders as you look to deliver innovative and easily adopted products.
  • Manage all people aspects of the team, such as hiring, performance reviews, coaching, and promotions.

Required Qualifications:

  • 15+ years of experience in software development
  • 5+ years of experience in managing development teams.
  • Experience with Agile Development and related project tracking tools
  • Clear understanding of graphs and graph theory problems
  • Proficiency in programming languages such as Clojure, Scala and Python.
  • Extensive experience with data manipulation libraries, deep learning, machine learning frameworks and data modelling (e.g., scikit-learn, TensorFlow, PyTorch).
  • High scale stream processing experience: ETL frameworks, Kafka based development, etc.
  • Open source development experience
  • Experience with advanced statistical techniques, hypothesis testing, and experimentation.
  • Proven ability to work with large datasets.
  • Excellent problem-solving skills and the ability to translate business questions into architectural solutions.
  • Strong communication skills to effectively collaborate with cross-functional teams and convey complex concepts to non-technical stakeholders.
  • Bachelor's degree or equivalent
  • Experience developing, or leading development for, SaaS-delivered products.

Nice to have:

  • GenAI experience
  • IT Security experience
  • IT Operations experience


Our commitment to you! 


BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU! 


If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas! 


BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender,  gender expression,  gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran.  If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.
The annual base salary range represents the low and high end of the BMC salary range for this position. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs. 

The range listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits.

At BMC, it is not typical for an individual to be hired at /near the top of the range. A reasonable estimate of the current range is $163,050 - $271,750

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