Basic Information

Country:

India

State:

Maharashtra

City:

Pune

Date Published:

13-Aug-2024

Job ID:

42286

Travel:

You may occasionally be required to travel for business

Description and Requirements

CareerArc Code

CA_UT

#LI-UT1

"At BMC trust is not just a word - it's a way of life!"

We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud! 

We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation! 

Our IS&T (Information Services and Technology) department provides all the required technology and operational support services to run our business here in BMC! We have over 200 servers on premises to support production, disaster recovery, databases, applications and over 1000 servers in Lab environment. IS&T is transformational not only for BMC but also for the customer experience, because we give a 360 degrees view to the customer about the products they should know, opportunities in the pipeline, and any service issues outstanding with the customer. We use cutting-edge technologies to manage BMC's infrastructure and showcase it to the customers – program is called BMC on BMC!

BMC Software – The Multi Cloud Management Company

From core to cloud to edge, BMC delivers the software and services that enable over 10,000 global customers, including 84% of the Forbes Global 100, to thrive in their ongoing evolution to an Autonomous Digital Enterprise.

BU Description:

IS&T Client Services team provides a centric service for end user on their client. We are committed to provide day by day support to keep our customers productive through continuous improvement and delivery service. An provide support anytime and in anywhere.

Primary Roles and Responsibilities:

As a Jr Desktop Systems Admin, you will be responsible -

· Raise order for IT equipment and maintain records of IT assets

· Optimize IT asset management policies and procedures

· Evaluate, implement, and maintain IT assets management systems

· Keep accounting team posted on new assets purchase/Lease status and information

· Familiar with leasing process – Advantage

· Responsible for receiving on-site and remote equipment, inspections, and record into online system

· Good knowledge on asset onboarding, asset refresh and disposal process

· Manage End to End IT Asset inventory

· Working on tickets and meeting defined SLA

· Proactively identify and replace EOL assets.

· Active participation on ongoing IT projects and meet deadlines by completing tasks on time

· Effective documentation of process, policies and keep them up to date

· Should Demonstrate initiatives to automate repetitive day to-day tasks.

QUALIFICATION:

REQUIRED SKILLS:

· Experience in Windows 10 and MacOS

· High proficiency in Microsoft Excel (Pivot tables, VLOOKUP and advanced formulas) – Must

· Experience is basic PL/SQL, MS Access will be an added advantage

· Familiarity with asset management systems and PC asset lifecycle processes – Advantage.

· ITSM familiarity – Advantage

· ITIL Foundation Certification

· Conceptional knowledge of Information Technology

· Excellent written and verbal communication skills

· Proven researching ability

· Ticketing systems (*Remedy, JIRA etc)

Our commitment to you!

BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU!

If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas!

BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.

At BMC we believe in pay transparency and have set the midpoint of the salary band for this role at 892,900 INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs.

The salary listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits.

We are committed to ensuring that our employees are paid fairly and equitably, and that we are transparent about our compensation practices.

(Returnship@BMC)

Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to https://bmcrecruit.avature.net/returnship know more and how to apply.

Min salary

669,675

Mid point salary

892,900

Max salary

1,116,125