Order Management
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Description and Requirements
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"At BMC trust is not just a word - it's a way of life!"
In this role, you’ll be responsible for working with and supporting our internal Sales Teams as well as our internal Eco System. The main objective will be to prepare and or validate Quotations and Order Forms within Agreed SLAs: This position will consist of:
- Administer core contractual aspects of the business that permit work to be performed by the Professional Services organization.
- Assisting in the quotation process, order document preparation process, preparation of signings packages, validating signings packages and submitting signing packages for Education or Consulting Services (Professional Services) offerings
- Assist ESR’s or CSAM’s in navigation through the BMC tools such as CPQ and ZIMIT
- Assist ESR’s or CSAM’s in ensuring any and all required approvals are requested and obtained for the quotation or offer.
- As applicable, administer signings in the applicable BMC systems (OpenAir, SFDC).
- As applicable, administer projects in OpenAir, the PS administration system, to contribute to proper recording of time and expenses related to the PS business, and further permit detailed reporting required for invoicing, revenue recognition, and managerial insight and control
- Participate in Education billings based of signed orders
- Participate in Credit Redemption processes and monitoring
- Action on redemption forms supplied to Order Services and ensure Oracle AR invoices are properly generated and redeemed from deposits in Oracle AR
- Facilitate service billings by storing documents and information related to projects in an organized way and providing help to the field when needed
- Create & maintain Help Desk tickets to track missing information regarding education or project signings and project billings.
- Proactively follow up all issues preventing revenue recognition and invoicing.
- Facilitate Project Closure
Bachelor’s Degree or 1 to 4 years work experience in a similar role.
What We Think You'll Need
- Basic understanding of the sales environment
- Ability to remain focused with a high degree of attention to detail and accuracy
- CRM Tools i.e. Salesforce
- Oracle
- pricing in a SaaS / On Prem & Mainframe environment business
- Organization and Communication skills
- Team player
Our commitment to you!
BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU!
If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas!
BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.
(Returnship@BMC)
Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to https://bmcrecruit.avature.net/returnship know more and how to apply.
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