Basic Information

Country:

India

State:

Maharashtra

City:

Pune

Date Published:

25-Jul-2024

Job ID:

42204

Travel:

up to 10%

Description and Requirements

CareerArc Code

CA-PM

"At BMC trust is not just a word - it's a way of life!"

We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud! 

We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation! 

BU/PRODUCT DESCRIPTION:

The Order Services Coordinator is responsible for the contracts, billing and data input of their assigned region and/or business. This includes monitoring maintaining and updating of customer inventory, processing orders and finalizing invoices and credit memos. Other responsibilities include analyzing contractual documents and assisting internal teams or external customers in resolving issues and/or errors.

In this role, you’ll be responsible for working with and supporting our internal Sales Teams as well as our internal Eco System. The main objective will be to prepare and or validate Quotations and Order Forms within Agreed SLAs: This position will consist of:

Administer core contractual aspects of the business that permit work to be performed by the Professional Services organization.
Assisting in the quotation process, order document preparation process, preparation of signings packages, validating signings packages and submitting signing packages for Education or Consulting Services (Professional Services) offerings
Assist ESR’s or CSAM’s in navigation through the BMC tools such as CPQ and ZIMIT
Assist ESR’s or CSAM’s in ensuring any and all required approvals are requested and obtained for the quotation or offer.
As applicable, administer signings in the applicable BMC systems (OpenAir, SFDC).
As applicable, administer projects in OpenAir, the PS administration system, to contribute to proper recording of time and expenses related to the PS business, and further permit detailed reporting required for invoicing, revenue recognition, and managerial insight and control
Participate in Education billings based of signed orders
Participate in Credit Redemption processes and monitoring
Action on redemption forms supplied to Order Services and ensure Oracle AR invoices are properly generated and redeemed from deposits in Oracle AR
Facilitate service billings by storing documents and information related to projects in an organized way and providing help to the field when needed
Create & maintain Help Desk tickets to track missing information regarding education or project signings and project billings.
Proactively follow up all issues preventing revenue recognition and invoicing.
Facilitate Project Closure

Leverages –Supporting and navigating throughout various steps of the Opportunity lifecycle across various teams. Using skillset to deliver a wide variety of quotation requests and compliant Order Forms.

Bachelor’s Degree or 1 to 4 years work experience in a similar role.

What We Think You'll Need

Basic understanding of the sales environment
Ability to remain focused with a high degree of attention to detail and accuracy
CRM Tools i.e. Salesforce
Oracle
pricing in a SaaS / On Prem & Mainframe environment business
Organization and Communication skills
Team player

Should be willing to work in EMEA hours - 12.30PM shift and provide quarter end support

Our commitment to you!

BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU!

If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas!

BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.

At BMC we believe in pay transparency and have set the midpoint of the salary band for this role at 748,700 INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs.

The salary listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits.

We are committed to ensuring that our employees are paid fairly and equitably, and that we are transparent about our compensation practices.

(Returnship@BMC)

Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to https://bmcrecruit.avature.net/returnship know more and how to apply.

Min salary

561,525

Mid point salary

748,700

Max salary

935,875