Consultant - Remedy ITSM/CMDB India

Basic Information

Country:

India

State:

Maharashtra

City:

IND Mumbai II

Date published:

18-May-2021

Job ID:

30139

Travel Amount:

up to 10%

Description and Requirements

BMC helps customers run and reinvent their businesses in the digital age by tackling their IT management challenges, championing their innovation, and celebrating their success.
Every BMC employee has the potential to have a tremendous impact on customer success—and when customers thrive, we all do.

BMC offers bold and fearless career-seekers like you the opportunity to expand your skills, your network, and your horizons as you work to enable customer growth and innovation every day. You will be surrounded by peers who inspire you, drive you, support you, and make you laugh out loud, in an environment that fosters individuality, respect, and personal ambition.

Business Unit  Description:

GSD (Global Services Delivery) is a global delivery organization responsible for delivering BMC solutions to our customer worldwide. It provides unique opportunity to meet customers and solve their business problem by consultative approach. This group is responsible for managing latest BMC technologies and making sure customers get the maximum value from their investment.  


Job Description:

  • Understands how to apply technology to improve the operational effectiveness or efficiency of specific functions or applications.
  • Implement, customize, and configure BMC products.
  • Integrate BMC products to each other and third-party applications.
  • Improve the quality and efficiency of the solutions delivered to BMC clients as a means to improve BMC business margins.
  • Accountable to client for achieving specific outcomes by delivering services as directed by the project manager and technical lead.
  • Ability to transfer knowledge of the BMC approach to business service management.


Requirements:

  • Candidate with 6+ years’ experience with Remedy ITSM/CMDB is mandate.
  • The Consultant should be certified on multiple product families.
  • Should maintain ongoing product knowledge.
  • Must be familiar with other IT management technologies and have a working knowledge of IT operations and management.
  • Ability to take direction and work independently in achieving stated objectives.
  • Experience in systems design and development experience in enterprise computing environments.
  • Experience implementing enterprise computing solutions.
  • Strong technical knowledge of at least one major operating systems environment.
  • Participate in development and management of new processes for new clients/products
  • Willing to work in shifts, weekend and on-call support will be required

It is the policy of BMC Software to afford equal opportunity for employment to all individuals regardless of race, color, age, national origin, physical or mental disability, history of disability, ancestry, citizenship status, political affiliation, religion, gender, transgender, gender identity, gender expression, marital status, status as a parent, sexual orientation, veteran status, genetic information or other factors prohibited by law, and to prohibit harassment or retaliation based on any of these factors. 

If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.