Consultant - BMC Discovery + TSSA+BCM

Basic Information

Country

India

State

Maharashtra

City

Mumbai

Date Published

25-May-2022

Job ID

34094

Travel Amount

None

Description and Requirements

#LI-UT1
From core to cloud to edge, BMC delivers the software and services that enable over 10,000 global customers, including 84% of the Forbes Global 100, to thrive in their ongoing evolution to an Autonomous Digital Enterprise.

GSD (Global Services Delivery): It is a global delivery organization responsible for delivering BMC solutions to our customer worldwide. It provides unique opportunity to meet customers and solve their business problem by consultative approach. This group is responsible for managing latest BMC technologies and making sure customers get the maximum value from their investment.    

AMS Consultant: The Application Managed Services Consultant will provide consultative operational services including technical post-implementation/go-live services for enterprise software solutions throughout for BMC’s worldwide customers. The Consultant must be able to multitask in a fast-paced environment since they will be working on incidents, problems, releases, patching, upgrades, integrations simultaneously.

Key Responsibilities/Duties:

  • Responsible for leading and/or participating in small teams comprised of BMC, partner and customer resources at client sites to deliver required outcomes and produce additional business with BMC clients.
  • Understands how to apply technology to improve the operational effectiveness or efficiency of specific functions or applications.
  • Implement, customize, and configure BMC products.
  • Integrate BMC products to each other and third-party applications.
  • Improve the quality and efficiency of the solutions delivered to BMC clients as a means to improve BMC business margins.
  • Accountable to client for achieving specific outcomes by delivering services as directed by the project manager and technical lead.
  • Ability to transfer knowledge of the BMC approach to business service management.

Skills/Experience:


  • Candidate must possess a Bachelor’s Degree.
  • Should have 5-7 years’ IT experience
  • Should have worked in Applications Managed Services and Consulting Services environment
  • Extensive experience in the implementation, administration and configuration of BMC Discovery, Integrations, Customizations.
  • Extensive experience with installing and maintaining ADDM within a high distributed complex environment.
  • Strong Experience with application modelling and ADDM Integration with Remedy CMDB
  • Expert knowledge in developing TPL's scripts (Technology Pattern Language) to enhance discovery data quality
  • Scripting knowledge (Unix, Perl, SQL, TPL)
  • Strong understanding of ADDM reporting, query language and export APIs
  • Excellent organization and communication (both written and oral) skills
  • Able to work both autonomously and in teams
  • Self-starter and good decision-making skills
  • Strong analytical skills with a methodical approach to fault resolution.
  • Experience on Windows/UNIX/LINUX operating systems and ITIL framework is an advantage.
  • Good knowledge of Cloud Technologies, networking and database concepts
  • Well organized with a positive attitude, ability to work in customer facing env & should be able to communicate with Customers, Vendors, and other internal groups as required.
  • Exercises independent judgment within broadly defined practices and policies in selecting methods, techniques and evaluation criteria for obtaining results.
  • Effective communication skills in English & German (verbal and written).
  • Willing to work in shifts, weekend and on-call support will be required.

It is the policy of BMC Software to afford equal opportunity for employment to all individuals regardless of race, color, creed, sex, age, sexual orientation, national origin, disability, ancestry, citizenship status, political affiliation, religion, gender, transgender, gender identity, gender expression, marital status, status as a parent, disabled veteran or status as a protected veteran, genetic information or other factors prohibited by law, and to prohibit harassment or retaliation based on any of these factors.

If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

Country (Req)

India