Computer Operator IV (Mainframe Consol operations)
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Description and Requirements
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"At BMC trust is not just a word - it's a way of life!"
| The IZOT product line includes BMC’s Intelligent Z Optimization & Transformation products, which help the world’s largest companies to monitor and manage their mainframe systems. The modernization of mainframe is the beating heart of our product line, and we achieve this goal by developing products that improve the developer experience, the mainframe integration, the speed of application development, the quality of the code and the applications’ security, while reducing operational costs and risks. We acquired several companies along the way, and we continue to grow, innovate, and perfect our solutions on an ongoing basis. |
- Follow BMC procedures and documentation required for error-free execution of data center functions.
- Initialize systems, perform IPL (Initial Program Load) of z/OS and z/VM systems.
- Ensure all logs, check-off lists are completed and accurate to provide detailed information for continued operations and problem follow-up.
- Notify appropriate personnel for unsuccessful completion of jobs or tasks, based on error messages and/or documentation.
- Perform tape management functions according to procedure.
- Able to recognize and resolve critical operational problems.
- Report and document any observed deviations from standard performance to the Lead Operator on duty, or technical support staff immediately to ensure effective resolution.
- Functions as a Level 1 technical support for mainframe users.
- Provide after-hours technical support by documenting and escalating calls appropriately.
- Able to remain calm, cordial, and effective during the resolution of time-critical system interruptions/difficulties/failures.
- Provide good teamwork by expressing a collaborative attitude and sharing technical know-how.
To ensure you’re set up for success, you will bring the following skillset & experience:
- Minimum 3 years of experience in mainframe console operation.
- Proficient in performing Zos & VM system IPL, system Health Check & Job monitoring.
- Experience in Incident management.
- Uses skills as a seasoned, experienced professional with a full understanding of industry practices and company policies and procedures.
- Capabilities to resolves a wide range of issues in imaginative as well as practical ways.
- This position requires 24X7 on call support to mainframe system. Available to work a rotating shift which may include weekends and could also include rotating day and night shift.
- Exposure of RACF provisioning is good to have.
Our commitment to you!
BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU!
If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas!
BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.
(Returnship@BMC)
Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to https://bmcrecruit.avature.net/returnship know more and how to apply.
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