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Basic Information

Job Name
Best Practices Mgr - USA
Country
United States
State
NA
Date Published
17-Dec-2025
Job ID
46128
Travel
You may occasionally be required to travel for business
Additional Locations
Detroit - Michigan, Houston - Texas, San Francisco - California, New York - New York, Washington - DC
This role can be based remotely in United States 
Looking for more details about our benefits? You can also learn all about them by clicking HERE

Description and Requirements

CareerArc Code
CA-JR
#LI-JR1
Remote: #LI-Remote
This Is Helix. Powered by You.

At BMC Helix, we don’t do ordinary. We’re the AI-native engine behind the world’s most forward-thinking IT organizations, helping them focus on what matters most. What are we passionate about? We're here to reset the economics of enterprise IT and help others realize the ROI of AI.

We are a mix of curious minds, creative thinkers, and courageous builders who believe tech should change the game—not just play it. We celebrate wins, support each other, and laugh a lot.

We are the change makers. With decades of leadership and established trust in IT service and operations management, we’re scaling with purpose—through organic innovation, strategic acquisitions, and relentless R&D. Our open-first Agentic AI platform empowers autonomous agents to drive real outcomes with speed, accountability, and precision.

We are laser-focused on delivering real value to our customers by accelerating innovation and the application of applying agentic AI in digital service and operations management for IT organizations around the world.

Sales Best Practices Manager

BMC Helix is seeking a Sales Best Practices Manager for the Americas to join a highly trusted and influential team that partners directly with field leadership on BMC Helix’s most complex, high value, and strategically important transactions. The Best Practices organization serves as a center of excellence for deal strategy, negotiation, and agreement structure, ensuring BMC Helix optimizes customer outcomes while protecting long term business value.

This role requires strong executive presence, advanced negotiation and financial acumen, and the ability to influence outcomes across a highly matrixed organization. Best Practices Managers are deeply embedded in the sales process, exposed to senior leadership, and actively shape how BMC Helix executes and governs large, non-standard, and highly visible deals.

Here is how, through this exciting role, YOU will contribute to BMC's and your own success:

  • Act as a trusted advisor to sales leadership and account teams on complex commercial strategy, negotiation approach, and deal structure across strategic and high-risk opportunities
  • Lead and coordinate cross functional stakeholders including Sales, Legal, Finance, Accounting, Customer Success, Order Services, Compliance, and Product to develop commercially sound, executable customer agreements
  • Directly engage with customers, when appropriate, to support negotiations, resolve complex commercial issues, and expand the zone of possible agreement
  • Partner with management and field leadership to develop strategies that balance short term revenue objectives with long term business sustainability
  • Drive consistency, rigor, and best practices in deal execution, while enabling deal velocity and mitigating downstream booking, revenue recognition, and compliance risk
  • Identify systemic issues, commercial trends, and opportunities for improvement across the sales process and provide actionable recommendations to senior leadership
  • Serve as a subject matter expert for negotiation, commercial structuring, and value based selling, partnering with enablement to deliver targeted training and guidance
  • Build and maintain deep, value add relationships across all internal organizations that influence or execute customer agreements


To ensure you’re set up for success, you will bring the following skillset & experience:

  • Exceptional communication and executive level facilitation skills, with the ability to drive alignment and decision making
  • Advanced problem-solving capabilities, including strong pattern recognition and the ability to simplify complex commercial and contractual issues
  • Minimum of ten years of direct sales or equivalent deal leadership experience in enterprise or strategic accounts
  • Deep expertise in contracts, pricing, discounting, and selling strategies, with a demonstrated ability to negotiate complex, non standard agreements
  • Proven experience leading and managing high stakes customer situations and negotiations involving multiple internal and external stakeholders
  • Strong financial acumen, including the ability to evaluate deal economics, trade offs, and long term value implications
  • Highly organized, disciplined, and comfortable operating across multiple concurrent, high priority initiatives
  • Strong understanding and practical application of principled negotiation methodologies


#LI-Remote 

Why Work Here? Because You’ll Matter.​

We’re not hiring for roles—we’re hiring for impact. At Helix, you’ll solve hard problems, build smart solutions, and work with people who challenge and champion you. You’ll see your ideas come to life—and your work make a difference.​

We believe in trust, transparency, and grit. Our culture is inclusive, flexible, and built for people who want to stretch themselves - and support others doing the same.  Whether you’re remote or in-office, you’ll find space to show up fully and contribute meaningfully. You won’t be boxed in—you’ll be backed up.​

Make Your Mark At Helix​

If Helix excites you but you're unsure if you meet every qualification, apply anyway. We value diverse perspectives and believe the best ideas come from everywhere.​

EEOC Statement

Helix is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender,  gender expression,  gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status asa protected veteran.  If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.
The annual base salary range represents the low and high end of the BMC salary range for this position. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs.
The range listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country-specific benefits.
At BMC, it is not typical for an individual to be hired at or near the top of the range. This roles compensation includes a mix of base salary and variable pay. The base salary range is $141,750 - $173,250, with an On-Target Earnings (OTE) range of $283,500 - $346,500.

Why Work Here? Because You’ll Matter.​

We’re not hiring for roles—we’re hiring for impact. At Helix, you’ll solve hard problems, build smart solutions, and work with people who challenge and champion you. You’ll see your ideas come to life—and your work make a difference.​

We believe in trust, transparency, and grit. Our culture is inclusive, flexible, and built for people who want to stretch themselves - and support others doing the same.  Whether you’re remote or in-office, you’ll find space to show up fully and contribute meaningfully. You won’t be boxed in—you’ll be backed up.​

Make Your Mark At Helix​

If Helix excites you but you're unsure if you meet every qualification, apply anyway. We value diverse perspectives and believe the best ideas come from everywhere.​

EEOC Statement

Helix is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender,  gender expression,  gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status asa protected veteran.  If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

Min Salary - NEW
141,750
Max Salary - NEW
173,250
Sales - OTE Min
283,500
Sales - OTE Mid
315,000
Sales - OTE Max
346,500