Best Practices Manager
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Description and Requirements
Every BMC employee has the potential to have a tremendous impact on customer success—and when customers thrive, we all do.
BMC offers bold and fearless career-seekers like you the opportunity to expand your skills, your network, and your horizons as you work to enable customer growth and innovation every day. You will be surrounded by peers who inspire you, drive you, support you, and make you laugh out loud, in an environment that fosters individuality, respect, and personal ambition.
The Best Practices Manager will be part of a highly successful and influential team focused on creative problem solving. It requires a high degree of interpersonal communication skills, self-motivation, and a desire to improve by participating in on-going development. The individuals on this team are exposed to many aspects of BMC’s overall business and participate in high value initiatives. Therefore, the position offers the opportunity to develop the skills required to advance to higher levels of leadership positions.
Position Responsibilities
Interact with various BMC organizations to assist the sales force in developing creative alternatives for clients
Interact with clients to assist the sales force in negotiations, difficult situations or general account activities
Work with the management team to create strategies to meet revenue objectives as well as team improvement
Identify areas of improvement for BMC and make recommendations to key executives
Interact with enablement to deliver training as a subject matter expert on negotiations, account management and business value realization
Desired Skills and Experience
Exceptional Communications Skills
Strong Facilitation Skills
Exceptional Problem Solving Skills
Excellent at Pattern recognition
Simplify complex issues
Minimum of Ten Years of Direct Sales Experience
Experienced in managing and leading complex customer situations and negotiations
Strong Financial Acumen
Highly Organized
Strong Understanding of Principled Negotiation Methodology
Understanding of BMC Internal Organization is highly desired
It is the policy of BMC Software to afford equal opportunity for employment to all individuals regardless of race, color, age, national origin, physical or mental disability, history of disability, ancestry, citizenship status, political affiliation, religion, gender, transgender, gender identity, gender expression, marital status, status as a parent, sexual orientation, veteran status, genetic information or other factors prohibited by law, and to prohibit harassment or retaliation based on any of these factors.
If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.