Cybersecurity Analyst - Remote

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This role can be based remotely in Mexico

Description and Requirements

BMC helps customers run and reinvent their businesses in the digital age by tackling their IT management challenges, championing their innovation, and celebrating their success.
Every BMC employee has the potential to have a tremendous impact on customer success—and when customers thrive, we all do.

BMC offers bold and fearless career-seekers like you the opportunity to expand your skills, your network, and your horizons as you work to enable customer growth and innovation every day. You will be surrounded by peers who inspire you, drive you, support you, and make you laugh out loud, in an environment that fosters individuality, respect, and personal ambition.

BMC Software are looking for a Security Operations Analyst to be a part of the operations wing of our Cybersecurity team. The Cybersecurity team are responsible for securing BMC IT infrastructure and assets from unauthorized access and to ensure countermeasures are in place against any cyber-attacks.

Primary Roles and Responsibilities:

Security Monitoring:

Provide Information Security Operations Center (ISOC) support on a 24x7x365 basis by shift work with rotation. 
Monitor multiple security alert sources, eliminate false positives, based on impact and nature of the Security incident triage significant security events, and escalate according to the established procedures.
Review automated daily security reports of key security controls, identify anomalies and, escalate critical security events to the appropriate stakeholders and follow-up as required.

Security Incident Response:

Conduct thorough investigative actions based on security events and remediate as dictated by standard operating procedures.
Participate in all the phases of security incident response process, including detection, containment, eradication, and post-incident reporting.
Record detailed Security Incident Response activities in the Case Management System.

Required skills: 

Strong analytical and reasoning abilities.
Motivation to identify and solve problems
Should be ready to work in 8 hour rotating shifts between 6AM to 8PM
Good verbal and written communication skills

Desired (nice-to-have) skills:

1 year of relevant experience in Cybersecurity, Networking or in a SOC environment.
Security Trainings/Certification (e.g., SANS, Security+)


Bachelor’s Degree or equivalent in Computer Science, Cybersecurity, or a related field

It is the policy of BMC Software to afford equal opportunity for employment to all individuals regardless of race, color, age, national origin, physical or mental disability, history of disability, ancestry, citizenship status, political affiliation, religion, gender, transgender, gender identity, gender expression, marital status, status as a parent, sexual orientation, veteran status, genetic information or other factors prohibited by law, and to prohibit harassment or retaliation based on any of these factors. 

If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

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