Basic Information

Country:

India

State:

Maharashtra

City:

Pune

Date Published:

27-Nov-2024

Job ID:

43505

Travel:

You may occasionally be required to travel for business

Description and Requirements

#LI-PS1

Hybrid: #LI-Hybrid

"At BMC trust is not just a word - it's a way of life!"

We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud! 

We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation! 

Our IS&T (Information Services and Technology) department provides all the required technology and operational support services to run our business here in BMC! We have over 200 servers on premises to support production, disaster recovery, databases, applications and over 1000 servers in Lab environment. IS&T is transformational not only for BMC but also for the customer experience, because we give a 360 degrees view to the customer about the products they should know, opportunities in the pipeline, and any service issues outstanding with the customer. We use cutting-edge technologies to manage BMC's infrastructure and showcase it to the customers – program is called BMC on BMC!

BMC is looking for a System Administrator to join our amazing team!

In this role, you will be a part of a team of system administrators, responsible for providing Linux/Unix, AWS, Kubernetes, Docker & Virtualization support on VMware & Cloud technology. You will maintain and support all OS platform, on Private cloud deployment.

Here is how, through this exciting role, YOU will contribute to BMC's and your own success:

Respond to and resolve all customer inquiries (via phone, e-mail and web)
Maintain high level of customer satisfaction
Maintain clear and concise ticket documentation with all required data and fields
Escalate service requests and issues appropriately
Exercise independent thought within defined procedures and practices
Manage priorities and act on factors that create priorities
Generate Knowledge Base entries
Comfortable working in rotational shifts.
Remote trouble shooting ability Strong verbal and written communication skills are required for interaction with a global team.

Required Skills-

Provide Virtualization Support for Linux, Unix and VMware
OS Compliance troubleshoot and patching for Red hat, Cent-OS, Ubuntu and other Linux / Unix Flavors
Support and maintain private and public cloud deployment on VM ware environment.
Build maintain servers on multiple Linux Flavors.
Hands-On experience with VMware Virtualization and Virtual center

Nice to have -

Strong Knowledge & Experience on LINUX OS patching, VMware Virtualization and Virtual center.
Working knowledge on any CRM tool (Remedy, Snow, other)
Work independently with minimal supervision, normally receiving minimal instruction on day-to-work activities.
Works on problems of diverse scope where analysis of data requires thorough evaluation.
Demonstrates good judgment in selecting methods and techniques for obtaining solutions.
Assess and communicate risks based on complexity, resource and timeline constraints.
Ability to work in cross functional teams and influence the outcome.
Any Graduate.
ITIL, RHCE, AWS, VMWARE, Certification is an added advantage.

CA-DNP

Our commitment to you!

BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU!

If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas!

BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.

At BMC we believe in pay transparency and have set the midpoint of the salary band for this role at 1,167,000 INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs.

The salary listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits.

We are committed to ensuring that our employees are paid fairly and equitably, and that we are transparent about our compensation practices.

(Returnship@BMC)

Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to https://bmcrecruit.avature.net/returnship know more and how to apply.

Min salary

875,250

Mid point salary

1,167,000

Max salary

1,458,750