Associate Consultant - Madrid

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Description and Requirements

BMC works with 86% of the Forbes Global 50 and customers and partners around the world to create their future. With our history of innovation, industry-leading automation, operations, and service management solutions, combined with unmatched flexibility, we help organizations free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead.
Are you unstoppable? #unstoppable

We’re now hiring an Associate Consultant to join our team. This is your opportunity to pursue a successful and rewarding career in one of the top software companies!

What do the analysts say?
We can talk about being best in class, but it means much more when you hear it from unbiased third parties. Gartner and Forrester continually place us ahead of our primary competitors.

BMC helps customers run and reinvent their businesses in the digital age by tackling their IT management challenges, championing their innovation, and celebrating their success.
Every BMC employee has the potential to have a tremendous impact on customer success—and when customers thrive, we all do.

We are a 1.9-billion-dollar company with a proven culture of sales and technical excellence.  We have consistently grown as an organization both organically and through key acquisitions over the past 5 years.  BMC focuses on both software and services and are looking to develop the next generation of BMC’ers.

Whether you’re just graduating or have 2-3 years of experience in the work environment, we’re looking to speak with people who are passionate about developing their own career and helping our customers realize the value in their BMC investment.

Our Program
We have a number of opportunities to join our new graduate program.  The program aspires to be a leading graduate program for Customer Success with a robust and advanced learning path that will produce highly skilled and diverse employees in order to sustain and grow the future of our business.  With a 2-year rotation through Consulting Services, Education and Application Managed Service the successful candidates will get exposure to some of the most talented people BMC have.  The role is focused on technology and learning the BMC products including all the necessary soft skills to be a well-rounded consultant.  During the program there will be opportunities to work on projects and services to put into practice all you have learned.  Some of the key highlights of the program.

  • Access to thought leaders and industry experts
  • Assigning you a mentor to help you grow your career within BMC
  • Assigning a Subject Matter Expert to support your learning journey
  • Giving you unrivalled, world class training on BMC products and services and other soft skills training required to be successful
  • Giving you a platform to develop both professionally and personally
  • Being a part of a proven industry professional team

Excellent communication skills are essential, along with a friendly nature and personality for this customer facing role. Initially you’ll be expected to train and work in our team that supports our customers in the use of our products. This will give you the opportunity to talk about the BMC solutions with confidence in front of the customers.  

To become a successful Associate Consultant at BMC, you’ll need:

  • Bachelor’s degree in computer science, information systems, or data processing or demonstration of equivalent knowledge
  • Working knowledge of Microsoft Office programs
  • Good communication skills (both verbal and nonverbal) with fluency in English
  • Written and verbal communication skills for project team engagement – intermediate level
  • Prioritization / Management time to deliver on assigned deliverables and project schedule – intermediate level

It would be nice if you have experience of or a passion for (but not necessary):
  • Understanding of different software development methodologies (Waterfall, Agile, etc.)
  • Understanding of project management methodology
  • Basic knowledge of programming/scripting – Shell scripting, Batch programming, Python, Java, HTML, C, C++, Regina REXX, etc.
  • Understanding of databases – Oracle / SQL Server
  • Understanding of Operating systems – Linux, Unix, Windows OR z/OS (Mainframe)
  • Any mainframe experience or knowledge of z/OS, JCL, Cobol, TSO, ISPF, REXX etc.
  • Any previous technical experience
  • Any prior experience with SaaS applications

By the end of the program, you will have been shown how to;
  • Understand and articulate how the BMC solutions align to the Customer's needs.
  • Receive positive customer feedback
  • Communicate effectively and clearly
  • Escalate appropriately for issues impacting project delivery or Customer satisfaction, following process and policy.
  • Build and maintain strong relationships with internal and external key stakeholders.
  • Continuously improve their own skills and proactively seek new learning and engagement opportunities.

If you are interested, please apply now!

It is the policy of BMC Software to afford equal opportunity for employment to all individuals regardless of race, color, age, national origin, physical or mental disability, history of disability, ancestry, citizenship status, political affiliation, religion, gender, transgender, gender identity, gender expression, marital status, status as a parent, sexual orientation, veteran status, genetic information or other factors prohibited by law, and to prohibit harassment or retaliation based on any of these factors. 

BMC will never ask for payment in exchange for employment.

If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.