Basic Information

Country:

India

State:

Maharashtra

City:

Pune

Date Published:

30-May-2025

Job ID:

44887

Travel:

You may occasionally be required to travel for business

Looking for details about our benefits? You can learn more about them by clicking HERE

Description and Requirements

CareerArc Code

CA-PS

#LI-PS1

Hybrid: #LI-Hybrid

"At BMC trust is not just a word - it's a way of life!"

We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud! 

We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation! 

The DSOM product line includes BMC’s industry-leading Digital Services and Operation Management products. We have many interesting SaaS products, in the fields of: Predictive IT service management, Automatic discovery of inventories, intelligent operations management, and more! We continuously grow by adding and implementing the most cutting-edge technologies and investing in Innovation! Our team is a global and versatile group of professionals, and we LOVE to hear our employees’ innovative ideas. So, if Innovation is close to your heart – this is the place for you!

BMC is looking for a Senior QA Engineer to join a QE team working on complex and distributed software, developing test plans, executing tests, developing automation & assuring product quality.

Here is how, through this exciting role, YOU will contribute to BMC's and your own success:

1. Define and execute comprehensive test strategies for service management platforms and observability pipelines.

2. Develop, maintain, and optimize automated tests covering incident, problem, change management workflows, and observability data (metrics, logs, traces, events).

3. Collaborate with product, engineering, and SRE teams to embed quality throughout service delivery and monitoring processes.

4. Validate the accuracy, completeness, and reliability of telemetry data and alerts used in observability.

5. Drive continuous integration of quality checks into CI/CD pipelines for rapid feedback and deployment confidence.

6. Investigate production incidents using observability tools and testing outputs to support root cause analysis.

7. Mentor and guide junior engineers on quality best practices for service management and observability domains.

8. Generate detailed quality metrics and reports to inform leadership and drive continuous improvement.

To ensure you’re set up for success, you will bring the following skillset & experience:

1. 5+ years of experience in quality engineering or software testing with a focus on service management and observability.

2. Strong programming and scripting skills (Java, Python, JavaScript, or similar).

3. Hands-on experience with service management tools such as BMC Helix, ServiceNow, Jira Service Management.

4. Proficient in observability platforms and frameworks (Prometheus, Grafana, ELK Stack, OpenTelemetry, Jaeger).

5. Solid understanding of CI/CD processes and tools (Jenkins, GitHub Actions, Azure DevOps).

6. Experience with cloud environments (AWS, Azure, GCP) and container technologies (Docker, Kubernetes).

Whilst these are nice to have, our team can help you develop in the following skills:

1. Experience in Site Reliability Engineering (SRE) practices.

2. Knowledge of security and performance testing methodologies.

3. QA certifications such as ISTQB or equivalent.

Our commitment to you!

BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU!

If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas!

BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.

At BMC we believe in pay transparency and have set the midpoint of the salary band for this role at 2,790,000 INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs.

The salary listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits.

We are committed to ensuring that our employees are paid fairly and equitably, and that we are transparent about our compensation practices.

(Returnship@BMC)

Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to https://bmcrecruit.avature.net/returnship know more and how to apply.

Min salary

2,092,500

Mid point salary

2,790,000

Max salary

3,487,500