Manager of Product Design

Basic Information

Country:

United States

State:

California

City:

Santa Clara

Date Published:

18-Aug-2025

Job ID:

45536

Travel:

You may occasionally be required to travel for business

Additional Locations:

Milpitas - Mountain View - East Foothills - Los Altos - Stanford - Santa Clara
Looking for more details about our benefits? You can also learn all about them by clicking HERE

Description and Requirements

CareerArc Code

CA-JR
#LI-JR1
Remote: #LI-Remote
This Is Helix. Powered by You.

At BMC Helix, we don’t do ordinary. We’re the AI-native engine behind the world’s most forward-thinking IT organizations, helping them focus on what matters most. What are we passionate about? We're here to reset the economics of enterprise IT and help others realize the ROI of AI.

We are a mix of curious minds, creative thinkers, and courageous builders who believe tech should change the game—not just play it. We celebrate wins, support each other, and laugh a lot.

We are the change makers. With decades of leadership and established trust in IT service and operations management, we’re scaling with purpose—through organic innovation, strategic acquisitions, and relentless R&D. Our open-first Agentic AI platform empowers autonomous agents to drive real outcomes with speed, accountability, and precision.

We are laser-focused on delivering real value to our customers by accelerating innovation and the application of applying agentic AI in digital service and operations management for IT organizations around the world.

The Manager of Product Design defines and drives design strategies across multiple projects or product lines, guiding teams to deliver user-centered, accessible, and innovative solutions. This hybrid role blends UX leadership with people management, shaping product direction, fostering team growth, streamlining design operations, and aligning business goals with user needs.



Here is how, through this exciting role, YOU will contribute to BMC's and your own success:

  • Define and execute the design vision across multiple initiatives.
  • Align design strategy with product and business objectives.
  • Champion design excellence at the executive level.
  • Mentor and manage product designers, supporting career growth and skill development.
  • Conduct performance reviews and provide actionable feedback.
  • Optimize workflows, tools, and processes for consistency and efficiency.
  • Ensure effective resource allocation across projects.
  • Oversee design documentation standards and drive adoption of design systems.
  • Define research goals and integrate insights into product development.
  • Guide teams in applying research findings to design decisions.
  • Lead ideation sessions and design thinking workshops.
  • Influence prioritization of design initiatives based on impact.
  • Leverage Gen AI technologies to enhance user experiences.
  • Ensure designs meet brand, accessibility, and usability standards; conduct UX-QA.
  • Craft visionary experience journeys to inform long-term product strategy.
  • Build strong cross-functional partnerships with Product, Engineering, and Marketing.
  • Communicate design rationale and value to non-design stakeholders.

To ensure you’re set up for success, you will bring the following skillset & experience:

  • Bachelor’s or Master’s degree in Fine Arts, HCI, Graphic Design, or related field.
  • 10+ years of product design experience, including 2+ years in a leadership role.
  • Proven ability to lead and inspire design teams in fast-paced environments.
  • Strong portfolio showcasing user-centered design across platforms.
  • Experience managing design operations and cross-functional collaboration.
  • Expertise in design tools, prototyping, and usability testing.
  • Deep understanding of accessibility standards and inclusive design.
  • Exceptional communication, presentation, and stakeholder engagement skills.


Why Work Here? Because You’ll Matter.

We’re not hiring for roles—we’re hiring for impact. At Helix, you’ll solve hard problems, build smart solutions, and work with people who challenge and champion you. You’ll see your ideas come to life—and your work make a difference.

We believe in trust, transparency, and grit. Our culture is inclusive, flexible, and built for people who want to stretch themselves - and support others doing the same.  Whether you’re remote or in-office, you’ll find space to show up fully and contribute meaningfully. You won’t be boxed in—you’ll be backed up.

Make Your Mark At Helix

If Helix excites you but you're unsure if you meet every qualification, apply anyway. We value diverse perspectives and believe the best ideas come from everywhere.

EEOC Statement

Helix is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender,  gender expression,  gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status asa protected veteran.  If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.

The annual base salary range represents the low and high end of the BMC salary range for this position. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs. 

The range listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits.

At BMC, it is not typical for an individual to be hired at /near the top of the range. A reasonable estimate of the current range is $148,800 - $248,000

We use AI technology to support parts of our recruitment process, but people—not algorithms—make all final hiring decisions. AI may assist with tasks like scheduling, screening for role alignment, or helping us manage large volumes of applications more efficiently. However, candidates are reviewed by a member of our recruitment team, and interviews and hiring decisions are always made by people. We’re committed to ensuring that technology enhances fairness, efficiency, and the candidate experience—never replaces genuine human judgment.