Basic Information

Country:

United States

State:

Date Published:

25-Feb-2026

Job ID:

46399

Travel:

up to 10%

Additional Locations:

Detroit - Michigan, Houston - Texas, San Francisco - California, New York - New York, Washington - DC

This role can be based remotely in United States

Looking for more details about our benefits? You can also learn all about them by clicking HERE

Description and Requirements

CareerArc Code

CA-LJ

#LI-LJ1

Remote: #LI-Remote

This Is Helix. Powered by You.

At BMC Helix, we don’t do ordinary. We’re the AI-native engine behind the world’s most forward-thinking IT organizations, helping them focus on what matters most. What are we passionate about? We're here to reset the economics of enterprise IT and help others realize the ROI of AI.

We are a mix of curious minds, creative thinkers, and courageous builders who believe tech should change the game—not just play it. We celebrate wins, support each other, and laugh a lot.

We are the change makers. With decades of leadership and established trust in IT service and operations management, we’re scaling with purpose—through organic innovation, strategic acquisitions, and relentless R&D. Our open-first Agentic AI platform empowers autonomous agents to drive real outcomes with speed, accountability, and precision.

We are laser-focused on delivering real value to our customers by accelerating innovation and the application of applying agentic AI in digital service and operations management for IT organizations around the world.

We’re looking for a skilled and proactive Social Media Content Producer to lead our brand’s global social program. This person will lead strategic planning, a growing social evangelism program, publishing, community engagement, content creation, and reporting across our social channels.

The ideal candidate is a strong & polished communicator, has a sharp understanding of social media trends, and can maintain brand voice while driving meaningful engagement. Technical writing ability and experience with video production/editing as well as an understanding of paid social are strong advantages.

Key Responsibilities:

Content Management & Publishing

• Develop, schedule, and publish content across core social platforms (e.g., Facebook, Instagram, LinkedIn, X, Reddit, Youtube) in collaboration with exec comms

• Write clear, on brand copy tailored to each platform, audience, and objective (brand, exec social, evangelist)

• Collaborate with marketing and creative teams to support integrated campaigns, develop assets, and approve content

• Maintain a social calendar and adjust posting schedules as needed

Strategy & Optimization

• Evaluate how to grow key executive and company evangelist profiles

• Execute ongoing platform strategies to grow reach, engagement, and follower quality

• Identify trends, cultural moments, and industry dynamics that present opportunities for the brand

• Help define and optimize audience journey across multi-channel digital touchpoints as part of integrated campaigns

• Optimize content based on performance insights and best practices

Analytics & Reporting

• Track key metrics across platforms and deliver weekly or monthly performance reports

• Provide insights and recommendations to improve content, engagement, and campaign effectiveness

• Monitor competitor activity and industry benchmarks

Paid Social Support

• Coordinate with media teams on audience targeting, creative needs, and performance tracking

• Review technical specifications and ensure ads meet platform requirements

Desired Skills & Qualifications:

Core Qualifications

• 5+ years experience in social media management, communications/PR, and/or content strategy

• Strong writing and editing skills, including technical or product focused copy

• Proven experience managing multiple social platforms for a brand or organization

• Solid understanding of platform best practices, algorithms, and emerging trends

• Experience with scheduling tools (e.g., Sprout, Hootsuite, Later, Sprinklr, or native platforms)

• Experience in B2B marketing (Sofware/SaaS preferred)

• Ability to work independently, manage deadlines, and communicate clearly

Preferred Qualifications

• Strong experience in social‑first video production, including short‑form formats native to Instagram/Reels, Shorts/Youtube, and other emerging platforms

• Experience supporting or executing paid social campaigns (Meta Ads Manager, LinkedIn Campaign Manager, etc.)

• Ability to interpret social analytics and turn insights into actionable recommendations

• Basic design skills (Canva, Adobe Express, etc.)

• Comfortable working cross functionally with marketing, creative, and leadership teams

Soft Skills

• Detail oriented, organized, and proactive

• Creative thinker with a strong sense of brand voice and storytelling

• Flexible and able to adapt to shifting priorities

• Polished communicator capable of strategic collaboration with executive leadership

#LI-Remote

Why Work Here? Because You’ll Matter.

We’re not hiring for roles—we’re hiring for impact. At Helix, you’ll solve hard problems, build smart solutions, and work with people who challenge and champion you. You’ll see your ideas come to life—and your work make a difference.

We believe in trust, transparency, and grit. Our culture is inclusive, flexible, and built for people who want to stretch themselves - and support others doing the same. Whether you’re remote or in-office, you’ll find space to show up fully and contribute meaningfully. You won’t be boxed in—you’ll be backed up.

Make Your Mark At Helix

If Helix excites you but you're unsure if you meet every qualification, apply anyway. We value diverse perspectives and believe the best ideas come from everywhere.

EEOC Statement

Helix is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status asa protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.

The annual base salary range represents the low and high end of the BMC salary range for this position. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs.

The range listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits.

At BMC, it is not typical for an individual to be hired at /near the top of the range. A reasonable estimate of the current range is $111,525 - $185,875

We use AI technology to support parts of our recruitment process, but people—not algorithms—make all final hiring decisions. AI may assist with tasks like scheduling, screening for role alignment, or helping us manage large volumes of applications more efficiently. However, candidates are reviewed by a member of our recruitment team, and interviews and hiring decisions are always made by people. We’re committed to ensuring that technology enhances fairness, efficiency, and the candidate experience—never replaces genuine human judgment.