Basic Information

Country:

United States

State:

Date Published:

22-Oct-2025

Job ID:

45928

Travel:

You may occasionally be required to travel for business

Additional Locations:

Detroit - Michigan, Houston - Texas, San Francisco - California, New York - New York, Washington - DC

This role can be based remotely in United States

Looking for more details about our benefits? You can also learn all about them by clicking HERE

Description and Requirements

CareerArc Code

CA-LH

#LI-LH1

Hybrid: #LI-Hybrid

BMC empowers nearly 80% of the Forbes Global 100 to accelerate business value, faster than humanly possible. Our industry-leading portfolio unlocks human and machine potential to drive business growth, innovation, and sustainable success. BMC does this in a simple and optimized way by connecting people, systems, and data that power the world’s largest organizations so they can seize a competitive advantage.

BMC Software Sales Professionals have the power to transform entire organizations. With your high-energy, dedication, and passion you will focus on co-creating and implementing the renewals sales strategy, attaining, and exceeding yearly targets while delivering customer happiness. If you are looking for a company that gives you the freedom to expand your role, focuses highly on your professional development through continuous enablement, gives you an environment where you would feel happy to come to work, then BMC is the place to be.

As a Renewal Sales Manager focused on Risk & Analytics, you will manage the identification and mitigation of renewal risk across a multi-billion-dollar portfolio. You’ll analyze performance and cancellation trends, develop data-driven insights, and partner cross-functionally to shape strategies that maximize retention, predictability, and customer satisfaction. This is a highly visible, analytical, and strategic role within BMC’s Global Renewals organization.

Here is how, through this exciting role, you will contribute to BMC's and your own success:

Analyze renewal and cancellation data to identify risk indicators, root causes, and opportunities for improvement.
Build and maintain executive dashboards that enhance renewal visibility and forecast accuracy.
Partner with global and regional Sales and Customer Success leaders to collaborate on mitigation strategies for at-risk customers.
Track key metrics and KPIs across customer segments, solutions, and partner channels to ensure consistent renewal performance.
Present renewal insights, forecasts, and recommendations to senior and executive leadership with clarity, confidence, and data-backed storytelling.
Collaborate with Finance, Operations, and Enablement teams to improve process efficiency, data quality, and business predictability.
Drive continuous improvement by identifying gaps in analytics, reporting, or process design and implementing scalable solutions.
Serve as a trusted advisor and subject-matter expert in renewal risk and analytics, contributing to global transformation initiatives.

You will act as a BMC Brand Ambassador both internally and externally and to build trust and confidence with the renewals team, customers, partners and colleagues through integrity and professionalism while focusing on BMC’s main strategy: Customer Centricity and Value-Based Selling.

As every BMC employee, you will be given the opportunity to learn, contribute and lead global projects, challenge yourself and be the innovator when it comes to solving everyday problems.

What we’re looking for:

5–10 years of experience in sales, customer success, revenue operations, or business analytics in a SaaS or enterprise software environment.
Proven ability to translate data and insights into clear, actionable business strategies.
Advanced proficiency with analytical tools such as Excel, Power BI, or Tableau; experience with Salesforce or CRM analytics a plus.
Strong executive communication skills — able to synthesize insights and present recommendations to senior audiences.
Strategic thinker with attention to detail, capable of managing competing priorities in a fast-paced, results-driven environment.
Collaborative and influential, with the ability to work across global teams and functions to achieve shared outcomes.
A passion for BMC’s values: innovation, inclusion, and customer centricity.

#LI-Remote

Our commitment to you!

BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU!

If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas!

BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.

We use AI technology to support parts of our recruitment process, but people—not algorithms—make all final hiring decisions. AI may assist with tasks like scheduling, screening for role alignment, or helping us manage large volumes of applications more efficiently. However, candidates are reviewed by a member of our recruitment team, and interviews and hiring decisions are always made by people. We’re committed to ensuring that technology enhances fairness, efficiency, and the candidate experience—never replaces genuine human judgment.