Basic Information

Country:

Mexico

State:

Ciudad de Mexico

City:

Mexico

Date Published:

13-May-2026

Job ID:

46868

Travel:

You may occasionally be required to travel for business

Looking for details about our benefits? You can learn more about them by clicking HERE

Description and Requirements

Hybrid: #LI-Hybrid

BMC empowers nearly 80% of the Forbes Global 100 to accelerate business value, faster than humanly possible. Our industry-leading portfolio unlocks human and machine potential to drive business growth, innovation, and sustainable success. BMC does this in a simple and optimized way by connecting people, systems, and data that power the world’s largest organizations so they can seize a competitive advantage.

The Associate Renewals Sales Representative plays a key role in supporting BMC’s Digital Renewals organization by managing the automated end to end renewal process and partnering closely with internal teams and external stakeholders. This role requires strong renewal and quoting experience, solid commercial judgment, and the ability to operate independently with exceptional attention to detail in a fast paced environment.

The ideal candidate brings strong technical and analytical skills—particularly in Excel, reporting, data analytics, and AI tools—paired with a proactive, solution oriented mindset. This position offers exposure to enterprise customers and global stakeholders and is designed to evolve over time into increased partner and customer facing renewal negotiation responsibilities.

How YOU will contribute to BMC’s success

• Oversee automated renewals by ensuring the end to end process executes accurately and completely.

• Prepare renewal quotes using our automated quote generation tool when transactions fall outside the automated workflow.

• Review and validate contracts, pricing, and compliance with commercial and legal terms.

• Support global renewals, with Americas experience considered a strong advantage.

• Apply commercial acumen to assess pricing scenarios, contract structures, renewal risks, and recovery opportunities.

• Manage multiple renewals and competing priorities independently in a fast paced environment.

• Leverage advanced Excel and analytics to track trends, build dashboards, and generate renewal forecasts.

• Use AI tools to streamline workflows, enhance reporting, and improve data accuracy.

• Maintain Salesforce hygiene to ensure accurate pipeline, renewal tracking, and forecasting.

• Partner cross functionally with Sales and, as responsibilities expand, with Legal, Finance, Rev Rec, Order Services, and Customer Success.

• Submit renewal orders for booking or process cancellations as required.

• Track non renewals, analyze cancellation drivers, and deliver data driven insights through regular reporting cycles.

• Demonstrate strong problem solving, initiative, and exceptional attention to detail.

• Engage in renewal discussions and negotiations with partners or customers as the role expands.

Requirements

• 2+ years of experience in software renewals, quoting, sales operations, or customer success.

• Proficiency in Spanish and English; Portuguese is a plus.

• Hands on experience with renewal operations and quoting processes.

• Advanced Excel skills, including pivot tables, lookups, formulas, and reporting.

• Experience with analytics, dashboards, and data driven reporting.

• Exposure to AI tools and automation to improve operational efficiency.

• Understanding of commercial contracts, pricing models, and renewal terms.

• Experience with Salesforce.com or similar CRM platforms.

• Ability to thrive in a fast paced, deadline driven environment.

• Strong written and verbal communication skills.

• Ability to work independently within a global, cross functional structure.

• Partner or customer facing negotiation experience preferred.

• High attention to detail with a proactive, solution oriented mindset.

CA-DNP

Our commitment to you!

BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU!

If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas!

BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.

We use AI technology to support parts of our recruitment process, but people—not algorithms—make all final hiring decisions. AI may assist with tasks like scheduling, screening for role alignment, or helping us manage large volumes of applications more efficiently. However, candidates are reviewed by a member of our recruitment team, and interviews and hiring decisions are always made by people. We’re committed to ensuring that technology enhances fairness, efficiency, and the candidate experience—never replaces genuine human judgment.