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Description and Requirements
Description and Requirements
"At BMC trust is not just a word - it's a way of life!"
- Audit, analyze, and optimize user flows, navigation, and conversion paths across the company website for B2B audiences
- Examine analytics and conduct research of varying types and levels of formality to uncover opportunities for improvement of our digital experiences, including requests and self-directed
- Identify individual pages, groups of pages, templates, components, user journeys, micro experiences and more – and make detailed recommendations on how to improve them
- Communicate findings, recommendations, and learnings to stakeholders in accessible, data-driven narratives
- Partner with cross-functional teams, like design, content, web development, and more to execute improvements
- Contribute to website testing and personalization, including strategy and execution
- In some cases, work with technical team members to influence the elements of the technology stack we use to accomplish our digital goals
- Suggest new and novel digital tactics and strategies
- 7+ years of experience in website optimization, digital strategy, UX research, CRO, or a closely related discipline
- Documented measurable success in optimizing websites
- Ability to think strategically and execute tactically
- Desire familiarity with some (but not all) analytics, heatmapping, CRO, user research tools (may include tools like Google Analytics, Adobe Analytics, Hotjar, Glassbox, Maze, User Testing, etc.)
- Analytical, self-directed, comfortable interpreting and presenting data, and able to tell clear stories with insights
- Strong curiosity, and mind for conducting research, both formal and informal
- Excellent collaborator—skilled at working across disciplines and departments to build consensus and drive results
- Empathy for end users and stakeholders: passionate about creating seamless, intuitive digital experiences
- Adaptable and eager to learn new tools, techniques, and approaches as the digital landscape evolves
- Basic English writing skills in context of usability improvements, like being able to suggest better CTA button text aligned with site context and user expectations
- Good schedule overlap with USA working hours for collaboration critical to the role
- Preferred degree in a field like User Experience (UX) design, psychology, Human Computer Interaction (HCI), digital marketing, business analytics, interactive media or similar
Our commitment to you!
BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU!
If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas!
BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.
(Returnship@BMC)
Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to https://bmcrecruit.avature.net/returnship know more and how to apply.
Our commitment to you!
BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU!
If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas!
BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender, gender expression, gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran. If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.