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Basic Information

Job Name
Sr Assoc Consultant - India
Country
India
State
NA
City
Bangalore
Date Published
29-Aug-2025
Job ID
45613
Travel
You may occasionally be required to travel for business
Looking for details about our benefits? You can learn more about them by clicking HERE

Description and Requirements

CareerArc Code
CA-PC
Hybrid: #LI-Hybrid

"At BMC trust is not just a word - it's a way of life!" 



We are an award-winning, equal opportunity, culturally diverse, fun place to be. Giving back to the community drives us to be better every single day. Our work environment allows you to balance your priorities, because we know you will bring your best every day. We will champion your wins and shout them from the rooftops. Your peers will inspire, drive, support you, and make you laugh out loud!  


We help our customers free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead - and are relentless in the pursuit of innovation! 
AMS Consultant - The Application Managed Services Consultant will provide consultative operational services including technical post-implementation/go-live services for enterprise software solutions throughout for BMC’s worldwide customers. The Consultant must be able to multitask in a fast-paced environment since they will be working on incidents, problems, releases, patching, upgrades, and integrations simultaneously.

Key Responsibilities/Duties (BMC Discovery)
  • Provide L2/L3 operational support on BMC Discovery as per agreed SLAs.
  • Responsible for leading and/or participating in small teams comprised of BMC, partner and customer resources at client sites to deliver required outcomes and produce additional business with BMC clients.
  • Maintain BMC Discovery platform availability as per agreed availability commitment
  • Understands how to apply technology to improve the operational effectiveness or efficiency of specific functions or applications.
  • Customize and configure BMC Discovery capabilities in complex Cluster Env.
  • Recommend & plan upgrades/patches and roll out of new features
  • Integrate BMC products to each other and third-party applications.
  • Improve the quality and efficiency of the solutions delivered to BMC clients as a means to improve BMC business margins.
  • Accountable to client for achieving specific outcomes by delivering services as directed by the project manager and technical lead.
  • Ability to transfer knowledge of the BMC approach to business service management.
Required Skills/Experience:
  • Extensive experience in the Administration and configuration of BMC Discovery Applications, Integrations, Customizations.
  • Candidate must possess an Engineering /Computer Science Bachelor’s Degree. 
  • Should have min 6-9 Years of relevant experience on BMC Helix ITSM Remedy/CMDB.
  • Should have worked in Applications Managed Services and Consulting Services environment
  • Extensive experience with installing and maintaining Discovery ADDM within a high distributed (Cluster) complex environment
  • Strong Experience with application modelling and Discovery Integration with Remedy CMDB
  • Expert knowledge in developing TPL's scripts (Technology Pattern Language) to enhance discovery data quality
  • Scripting knowledge (Unix, Perl, SQL, TPL)
  • Strong understanding of Discovery reporting, query language and export APIs

Good to have skill-sets:
  • Excellent organisation and communication (both written and oral) skills
  • Able to work both autonomously and in teams, with Self-starter and good decision-making skills
  • Strong analytical skills with a methodical approach to fault resolution
  • Good knowledge of Cloud Technologies, networking and database concepts
  • Ability to work in customer-facing environment, and should be able to communicate with Customers, Vendors, and other internal groups as required.
  • Exercises independent judgment within broadly defined practices and policies in selecting methods, techniques and evaluation criteria for obtaining results.
  • Effective communication skills in English.
  • Willing to work in shifts, weekend and on-call support will be required.

Our commitment to you! 

 

BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU! 

 

If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas! 

 

BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender,  gender expression,  gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran.  If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

BMC Software maintains a strict policy of not requesting any form of payment in exchange for employment opportunities, upholding a fair and ethical hiring process.
At BMC we believe in pay transparency and have set the midpoint of the salary band for this role at 2,117,800 INR. Actual salaries depend on a wide range of factors that are considered in making compensation decisions, including but not limited to skill sets; experience and training, licensure, and certifications; and other business and organizational needs. 

The salary listed is just one component of BMC's employee compensation package. Other rewards may include a variable plan and country specific benefits.

We are committed to ensuring that our employees are paid fairly and equitably, and that we are transparent about our compensation practices. 




(Returnship@BMC)

Had a break in your career? No worries. This role is eligible for candidates who have taken a break in their career and want to re-enter the workforce. If your expertise matches the above job, visit to https://bmcrecruit.avature.net/returnship know more and how to apply.

Min salary
1,588,350

Our commitment to you! 

 

BMC’s culture is built around its people. We have 6000+ brilliant minds working together across the globe. You won’t be known just by your employee number, but for your true authentic self. BMC lets you be YOU! 

 

If after reading the above, You’re unsure if you meet the qualifications of this role but are deeply excited about BMC and this team, we still encourage you to apply! We want to attract talents from diverse backgrounds and experience to ensure we face the world together with the best ideas! 

 

BMC is committed to equal opportunity employment regardless of race, age, sex, creed, color, religion, citizenship status, sexual orientation, gender,  gender expression,  gender identity, national origin, disability, marital status, pregnancy, disabled veteran or status as a protected veteran.  If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.

Mid point salary
2,117,800
Max salary
2,647,250
Min Salary - NEW
1,588,350
Max Salary - NEW
2,647,250