Product Account Manager - DSOM - China

Basic Information





Date Published


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Travel Amount

up to 50%

Description and Requirements

BMC works with 86% of the Forbes Global 50 and customers and partners around the world to create their future. With our history of innovation, industry-leading automation, operations, and service management solutions, combined with unmatched flexibility, we help organizations free up time and space to become an Autonomous Digital Enterprise that conquers the opportunities ahead.
Product Account Manager – Digital Service Operations Management (DSOM) 

We're looking for a dynamic Account Manager who can not only keep up with but also drive market demand for our flagship Digital Service Operations Management (Helix) portfolio. You will be aligned to a Business Unit which is at the centre of our corporate strategy for the next 5 years and invests 20% of its revenue to R&D – ensuring our journey to SaaS based solutions provides relevant focus to our customers. 

DSOM is a combination of our 2 flagship portfolio (ITSM & ITOM) into a single, automated platform, which can deliver services faster, accelerate time-to-market, and lower cost and risk across your customer's organizations. This is why we are relevant and why analysts keep putting BMC DSOM solutions in the lead of their quadrants and competitive analysis. 

Experience Needed and Experience Offered

• Consistently exceed software license new booking & renewals targets on a quarterly basis 
• Drive new business within our growth enterprise accounts; managing your own assigned client base 
• Collaborate with BMC’s Account Managers aligned to our Business Automation side to drive, qualify and execute on new opportunities that provide profitable revenue to BMC within target accounts 
• Participate in pipeline generation events to build an effective pipeline and execute on each phase of the Value Selling process 
• Diagnose customer needs and recommend value-based solutions that reflect a clear understanding of BMC’s products and services, primary differentiators, customer segments, and key competitors’ offerings 
• Utilize sales best practices, industry trends and market knowledge in a repeatable sales process • Build trust and confidence with customers, partners and colleagues through unquestionable integrity 
• Regular updates with manager to review deals and discuss pipeline 
• Participate in regular sales enablement workshops with solution leads 
• Engage with dedicated pre-sales, inside sales and internal ecosystem colleagues to achieve common goals 

What We Seek: 

• You are a real business hunter who can demonstrate success winning new logos and expanding existing accounts with a proven sales track record 
• You are adept at building strategic account plans that drive long-term objectives 
• You will have in-depth experience managing complex environments and are skilled at forecasting and territory planning 
• You are a persuasive communicator, able to articulate a vision that resonates with the customer and demonstrates value 
• You have an entrepreneurial spirit and a start-up mentality with demonstrated experience negotiating with enterprises across a number of different vertical 
• Ideally you will have formal sales training (MEDDIC, Miller-Heiman, Sandler, Solution Selling etc.) 

What You Will Get: 

• Exceptional benefits 
• Smart working 
• Unrivalled, exceptional sales training 
• Opportunity to work with exceptional, talented leaders 


It is the policy of BMC Software to afford equal opportunity for employment to all individuals regardless of race, color, creed, sex, age, sexual orientation, national origin, disability, ancestry, citizenship status, political affiliation, religion, gender, transgender, gender identity, gender expression, marital status, status as a parent, disabled veteran or status as a protected veteran, genetic information or other factors prohibited by law, and to prohibit harassment or retaliation based on any of these factors.

If you need a reasonable accommodation for any part of the application and hiring process, visit the accommodation request page.